Privacy Policy

Cubix Property Limited
Last updated: August 2026

Cubix Property Limited (“Cubix Property”, “we”, “us” or “our”) is committed to protecting your privacy and handling your personal information responsibly, securely and transparently.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, contact us, make an enquiry, book a consultation, use our services or otherwise interact with Cubix Property.

This policy is intended to comply with applicable UK data protection legislation, including the UK General Data Protection Regulation (“UK GDPR”), the Data Protection Act 2018 and, where relevant, the Privacy and Electronic Communications Regulations 2003 (“PECR”), as amended.

Who We Are

Cubix Property Limited is the data controller responsible for personal information processed in connection with our business and this website.

Company: Cubix Property Limited
Website: cubixproperty.com
Email: info@cubixproperty.com

For questions about this Privacy Policy or how we use your personal information, please contact us using the details above.

Personal Information We May Collect

Depending on how you interact with us, we may collect and process information including:

  • Your name
  • Email address
  • Telephone number
  • Postal or property address
  • Property location and property details
  • Information about your property, tenancy or ownership circumstances
  • Whether you are a landlord, property owner, investor, business or other interested party
  • Details you provide when requesting a consultation
  • Information contained in correspondence with us
  • Information relating to a potential property sale, purchase, lease, purchase option, delayed completion or other property arrangement
  • Information necessary to progress a property transaction or business relationship
  • Marketing preferences and consent records
  • IP address, browser type, device information and website usage information
  • Cookie, analytics and similar technology information
  • Any other information you voluntarily provide to us

If a transaction progresses, we may need to obtain additional information for legal, regulatory, contractual, fraud-prevention, identification or due-diligence purposes.

We will only request information that is reasonably necessary for the relevant purpose.

How We Collect Your Information

We may collect information directly from you when you:

  • Complete a form on our website
  • Contact us by telephone, email or another communication method
  • Book a consultation
  • Make an enquiry about one of our property solutions
  • Ask us to assess a property or potential transaction
  • Download or request information from us
  • Enter into discussions, negotiations or an agreement with us
  • Subscribe to marketing communications
  • Communicate with us through social media
  • Otherwise interact with Cubix Property

We may also receive information from third parties where lawful and appropriate, including professional advisers, property professionals, publicly available sources, business partners, service providers or other parties involved in a proposed transaction.

Where we obtain personal information from another source, we will comply with applicable transparency requirements.

How and Why We Use Personal Information

We may process your personal information for the following purposes.

Responding to Enquiries

We use your information to respond to questions, property enquiries and requests for information.

Lawful basis: Legitimate interests and/or taking steps at your request before entering into a contract.

Our legitimate interest is operating our property business and responding effectively to people who contact us about our services.

Consultations and Property Assessments

We may use your information to arrange consultations, understand your circumstances, review property information and discuss potential solutions.

Lawful basis: Legitimate interests and/or taking steps before entering into a contract.

Providing Our Services

Where you become a client, customer, landlord, property owner, investor, business partner or otherwise enter into an arrangement with us, we may process information necessary to provide and administer our services.

Lawful basis: Performance of a contract, taking steps before entering into a contract, legitimate interests and/or compliance with legal obligations.

Property Transactions and Agreements

We may process information in connection with potential or completed property purchases, sales, leases, corporate leasing arrangements, purchase option agreements, delayed completions or other property solutions.

Lawful basis: Performance of a contract, taking steps before entering into a contract, legitimate interests and/or legal obligations.

Legal and Regulatory Compliance

We may process information where necessary to comply with legal, regulatory, accounting, taxation, fraud-prevention, anti-money-laundering or other applicable obligations.

Lawful basis: Legal obligation and, where appropriate, legitimate interests.

Managing Our Business

We may process information for administration, record keeping, business management, improving our services, protecting our legal rights, establishing or defending legal claims and maintaining the security of our systems.

Lawful basis: Legitimate interests and/or legal obligation.

Website Operation and Security

We may process technical information to operate, maintain and secure our website, diagnose problems and prevent misuse, fraud or unauthorised access.

Lawful basis: Legitimate interests and, where consent is legally required for a particular technology, consent.

Analytics and Website Improvement

Where permitted, we may use analytics technologies to understand how visitors use our website and to improve its performance, content and user experience.

Where applicable law requires consent before analytics cookies or similar technologies are placed or accessed, we will request consent through our cookie management system.

Lawful basis: Consent where required and/or legitimate interests where legally permitted.

Marketing

We may use personal information to send information about Cubix Property, property services, guides, opportunities, news or other relevant content where we are legally permitted to do so.

Where consent is required, we will obtain it before sending marketing communications.

Where applicable, we may rely on the permitted “soft opt-in” rules for marketing similar services to eligible existing customers or people involved in qualifying negotiations, provided the applicable legal requirements have been satisfied.

You can unsubscribe from marketing communications at any time.

Our Legitimate Interests

Where we rely on legitimate interests, these may include:

  • Operating and developing our business
  • Responding to enquiries
  • Understanding the requirements of prospective clients
  • Assessing potential property transactions
  • Providing and improving our services
  • Managing relationships with clients and business partners
  • Maintaining appropriate business records
  • Protecting our business, website and systems
  • Preventing fraud and misuse
  • Establishing, exercising or defending legal rights

Where required, we balance these interests against your rights, freedoms and reasonable expectations.

Marketing Communications

We will comply with applicable UK data protection and electronic marketing rules when sending marketing communications.

Where consent is required, marketing consent will be requested separately and will not be a condition of submitting a general property enquiry.

Where appropriate, website forms may include an optional marketing choice such as:

“I would like to receive property news, guides and updates from Cubix Property Limited by email.”

Marketing consent boxes should not be pre-selected.

You may withdraw your consent or opt out of marketing at any time by:

  • Using the unsubscribe option provided in a marketing communication; or
  • Contacting us at info@cubixproperty.com.

Withdrawing consent will not affect the lawfulness of processing carried out before consent was withdrawn.

We may retain limited suppression information after you unsubscribe to ensure that we respect your marketing preference.

Cookies and Similar Technologies

Our website may use cookies and similar technologies.

Some cookies are necessary for the website to function correctly. Other technologies may be used for analytics, functionality, advertising or other purposes.

Where consent is legally required, non-essential cookies and similar technologies will not be activated until you have made an appropriate choice.

Our cookie management system should allow visitors to:

  • Accept non-essential cookies
  • Reject non-essential cookies
  • Manage cookie preferences
  • Change or withdraw their preferences later

Further information about the cookies and technologies used on our website is available in our Cookie Policy.

Sharing Your Personal Information

We do not sell your personal information.

Where necessary and lawful, we may share information with appropriate third parties, including:

  • Website hosting and technology providers
  • CRM and communication providers
  • Email and marketing service providers
  • Analytics providers
  • IT and cybersecurity providers
  • Professional advisers
  • Solicitors and legal advisers
  • Accountants and tax advisers
  • Property professionals
  • Contractors and service providers
  • Finance or mortgage professionals where relevant to a transaction
  • Business partners involved in a proposed property arrangement
  • Local authorities, regulators, law-enforcement bodies or government agencies where required or permitted by law
  • Other parties where disclosure is reasonably necessary to complete or administer a transaction

Where third parties process personal information on our behalf, we take reasonable steps to ensure appropriate contractual and data-protection arrangements are in place.

We will only disclose information where there is an appropriate legal basis for doing so.

International Transfers

Some technology, cloud, analytics, communications or other service providers we use may process or store personal information outside the United Kingdom.

Where this results in a restricted international transfer, we will take appropriate measures required by UK data protection law.

Depending on the circumstances, these may include relying on UK adequacy regulations or implementing approved contractual safeguards and any additional measures required by applicable law.

You may contact us if you would like further information about safeguards applicable to your personal information.

How Long We Keep Personal Information

We keep personal information only for as long as reasonably necessary for the purpose for which it was collected, including satisfying legal, regulatory, accounting, taxation and contractual requirements.

Retention periods vary according to the type of information and our relationship with you.

For example:

  • General enquiries that do not progress may be retained for a reasonable period following the last meaningful contact.
  • Consultation and property assessment records may be retained where reasonably necessary for business, legal or record-keeping purposes.
  • Records relating to completed agreements and transactions may be retained for longer periods where required for contractual, taxation, accounting, regulatory or legal purposes.
  • Marketing information may be retained while you remain subscribed, with appropriate suppression records retained after you opt out where necessary to respect your preference.
  • Cookie and consent records may be retained for an appropriate period to demonstrate compliance.

When determining retention periods, we consider the nature and sensitivity of the information, the reason it was collected, applicable legal requirements and whether continued retention is reasonably necessary.

When information is no longer required, we will delete, anonymise or securely dispose of it where appropriate.

Security

We take appropriate technical and organisational measures designed to protect personal information against unauthorised access, disclosure, alteration, loss, misuse or destruction.

These measures may include appropriate access controls, password protection, secure website technologies, system security, backups and restrictions on who may access personal information.

No internet-based system can be guaranteed to be completely secure, but we take reasonable measures appropriate to the nature of the information we process.

Your Data Protection Rights

Depending on the circumstances and the lawful basis for processing, UK data protection law may give you rights including:

Right of Access

You may request confirmation of whether we process your personal information and request a copy of information we hold about you.

Right to Rectification

You may ask us to correct inaccurate or incomplete personal information.

Right to Erasure

In certain circumstances, you may ask us to delete your personal information.

This right is not absolute and may not apply where we are required or permitted to retain information.

Right to Restrict Processing

You may ask us to restrict the processing of your information in certain circumstances.

Right to Data Portability

Where applicable, you may have the right to receive certain information in a structured, commonly used and machine-readable format or ask us to transfer it to another organisation.

Right to Withdraw Consent

Where we rely on your consent, you may withdraw that consent at any time.

Right to Object

You have the right to object to processing based on legitimate interests in certain circumstances.

You also have the right to object at any time to the use of your personal information for direct marketing.

Rights Relating to Automated Decision-Making

You may have rights relating to certain solely automated decisions that produce legal or similarly significant effects.

Cubix Property does not currently intend to make significant decisions about individuals solely through automated processing unless otherwise disclosed.

Some of these rights are subject to legal conditions and exemptions.

Exercising Your Rights

To exercise your data protection rights, please contact:

Cubix Property Limited
Email: info@cubixproperty.com

We may need to request reasonable information to verify your identity before responding to certain requests.

We will respond to valid requests within the timeframe required by applicable data protection law.

We will normally not charge a fee for exercising your data protection rights, although the law permits fees or refusal in certain limited circumstances.

Complaints

If you have concerns about how Cubix Property handles your personal information, we would appreciate the opportunity to address them first.

Please contact:

Cubix Property Limited
Email: info@cubixproperty.com

You also have the right to make a complaint to the UK supervisory authority:

Information Commissioner’s Office (ICO)

Current contact information and guidance about making a complaint are available through the ICO’s official website.

Third-Party Websites

Our website may contain links to websites operated by third parties.

Cubix Property is not responsible for the privacy practices, security or content of third-party websites. We recommend reviewing the relevant privacy information before providing personal information to another organisation.

Children's Information

Our website and property services are not intended to collect personal information from children.

If we become aware that we have collected a child’s personal information unnecessarily or without an appropriate lawful basis, we will take reasonable steps to delete or otherwise appropriately handle that information.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our business, website, services, technology or applicable legal requirements.

The latest version will be published on our website and the “Last updated” date at the beginning of this policy will be revised accordingly.

We encourage visitors to review this policy periodically.

Contact Us

For questions about this Privacy Policy, our use of personal information or your data protection rights, please contact:

Cubix Property Limited
Website: cubixproperty.com
Email: info@cubixproperty.com

Last updated: August 2026